Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement made between A&H DAV OPS ("Agency," "we," "us," or "our") and the client or website visitor ("Client," "you," or "your"). By accessing our website, requesting a project proposal, signing a Statement of Work (SOW), or paying an initial deposit for services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms.

2. Services & Statements of Work

The specific scope of deliverables, engineering milestones, technical specifications, project timeline, and financial terms for any client engagement shall be detailed in an individual Statement of Work (SOW), Project Proposal, or Retainer Agreement executed by both parties.

Any modifications, feature expansions, or adjustments requested outside the initial agreed SOW will be treated as change requests and may require an adjusted timeline and additional investment estimate.

3. Client Responsibilities & Materials

To ensure project momentum and milestone delivery, the Client agrees to:

• Provide timely access to necessary brand assets, copywriting, credentials, and third-party API accounts.
• Designate a primary project stakeholder authorized to provide decisions and approvals.
• Review and provide consolidated feedback on design mockups, prototypes, and staging builds within mutually agreed review windows (typically 3–5 business days).
• Ensure all client-provided materials (text, images, trademarks) do not infringe upon any third-party intellectual property rights.

4. Intellectual Property & Code Ownership

Ownership Transfer: Upon full and final settlement of all invoices associated with a development or design project, all customized source code, custom graphics, and final digital assets developed exclusively for the Client transfer to the Client's ownership.

Open-Source & Pre-Existing Frameworks: Deliverables may incorporate open-source libraries, standardized code utilities, or pre-existing third-party frameworks licensed under permissible terms (e.g., MIT, Apache). These components remain subject to their respective open-source licenses.

Portfolio Showcase: Unless explicitly restricted by an active Non-Disclosure Agreement (NDA), the Agency reserves the standard professional right to showcase completed project screenshots, case study summaries, and non-confidential deliverables within its marketing portfolio.

5. Payment Terms, Retainers & Invoicing

Project Milestones: Fixed-price projects are structured around milestone installments (e.g., discovery deposit, design sign-off, staging review, and final production launch). Invoices are due within the payment timeframe stated on the invoice (typically Net 15).

Monthly Retainers: SEO, digital marketing, and ongoing maintenance retainers are billed on a monthly recurring basis in advance of the service cycle.

Late Payments: In the event of unpaid balances exceeding standard due dates, the Agency reserves the right to pause active development staging access or campaign deployments until accounts are brought current.

6. Revisions & Approval Process

Each design and development phase includes structured revision rounds as specified in your SOW (typically 2 comprehensive revision rounds per design milestone). Revisions allow for refinement of layout, typography, imagery, and flow within the established architectural scope.

7. Warranties, Disclaimers & Ethical SEO Standards

Quality Standards: We warrant that all deliverables will be crafted in a professional, workmanlike manner adhering to modern web standards, semantic HTML5, clean CSS3, and secure Vanilla JavaScript engineering practices.

Search Engine Ranking Disclaimer: We practice honest, white-hat search engine optimization based on technical audits, authoritative link building, and content quality. However, search engine algorithms (including Google Search and Maps) are proprietary, autonomous, and continually updated. A&H DAV OPS does not promise, guarantee, or claim specific #1 ranking positions or guaranteed lead volumes on any search engine.

8. Limitation of Liability

To the maximum extent permitted by applicable United States law, in no event shall A&H DAV OPS, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, loss of data, business interruption, or third-party platform downtime (e.g., web host outages, API service changes)—arising out of or related to our services.

The total cumulative liability of the Agency for any claim arising from an engagement shall not exceed the total amount actually paid by the Client to the Agency under the specific Statement of Work during the three (3) months preceding the incident.

9. Term & Termination

Either party may terminate a project or retainer agreement with written notice if the other party breaches any material term and fails to cure such breach within fourteen (14) days of receiving written notification.

In the event of early termination, the Client shall pay for all hours worked, completed milestones, and non-recoverable third-party expenses incurred up to the effective termination date.

10. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to our services shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles. Both parties agree to make a good-faith effort to resolve any disagreements informally before initiating formal legal proceedings.

11. Contact & Legal Notices

If you have questions regarding these Terms & Conditions or wish to submit formal legal inquiries, please contact: